App Accessibility

Our goal is to make Muse accessible to everyone. The experiences in the app are mostly through audio, so if you are visually impaired or have low vision, you're still able to experience and benefit from the content. For those who are hearing impaired, the Muse app includes text instructions to begin your Muse experience and will still provide the same detailed post-session biofeedback results.

With that said, we're always looking to make improvements to provide a better app experience. That includes making sure that assistive tools used to navigate through the app, such as button labels or alternative texts, are provided.

If you have any suggestions on how to make our app more accessible, please reach out to us. We want to hear from you! 

Read on to learn more about how Muse can work with eyeglasses or hearing aids.
 

Our Using Muse with Health Technologies article provides more information about how to use Muse with pacemakers, CPAP machines, and hearing aids.

 

Hearing aids and fitting Muse

Audio plays an important role with Muse, but you don't need to use headphones. You can play Muse experiences in a quiet room on your phone or tablet.

Hearing aids can be used with Muse, but keep in mind that the Muse sensors need to touch the skin on the back of your ears and your forehead.

Hearing aids that are inserted into your ear should work well with Muse, while some hearing aids that sit behind or on top of your ear may prevent you from having proper contact with the sensors. Hearing aids that sit behind or top-of-the-ear can work with Muse, but they must be moved slightly to the side to allow Muse to have full contact behind the ear.

 

Eyeglasses and fitting Muse

You can use Muse with eyeglasses! It was designed to be worn comfortably with eyeglasses, and many in the Muse community practice regularly with glasses on. So long as the Muse sensors have full contact with the skin behind your ears, you're good to go!

For wearing eyeglasses with Muse, we recommend:

1. Removing your glasses.

2. Fitting your Muse comfortably.

3. Putting your glasses back on.
    

There can be trouble getting past the sensor quality check if your eyeglass frames are made of metal or include conductive metal parts. If you think this might be happening to you, try a different pair of glasses or remove your glasses once you start a session.