• 3-Mar-2025
  • Knowledge

Article

 

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Using Muse Connect

Muse Connect is a full-service program for professionals to help grow their practice, monitor clients’ progress, improve outcomes, and use real-time metrics to offer helpful feedback.

Take a look at our Muse Connect website to learn more and join the Muse Professionals program.

This article will take you through the Muse Connect Portal, navigating its features.
 

Sign in to Muse Connect
Inviting patients to join
The Muse Connect dashboard
Client profiles
Modify Your Account, Billing, or Plan Information

 

Sign in to Muse Connect  

  1. From your internet browser, visit the Muse Connect portal. 

  2. Sign in with your Muse Professionals account using your email or Google Sign In.

     

Inviting patients to join  

  1. Sign in to the Muse Connect portal under your Muse Professional account.

  2. Click the Menu icon in the top left corner.

  3. Click the Clients button, then click the + icon to add a new client.

  4. Enter your client's Muse account email and click the Send Request button.

  5. Your client will receive an email with the subject line “Muse Connect: Share your Muse Data!”

    • Your client must click ‘Authorize Access’

💡Note that once your client has authorized your access to their data, you'll see their entire session history from the date they began completing sessions with Muse.

 

The Muse Connect dashboard 

On the Muse Connect dashboard, you'll find a number of features that help you manage your practice and clients with Muse Connect. Here you'll find:

  • Active Clients - see total active clients, percentage of active clients who have completed sessions in the past 7 or 30 days, average active days per week, and average minutes per active day.

  • Daily, Weekly, and Monthly graphs for all client activity, with custom date range options.

  • Big Shifts of the Week - compare minutes spent meditating from week to week.

  • Pending Client Invitations - see any outstanding invitations and which clients have allowed access.
     

Navigating to your Muse Connect dashboard

  1. Sign in to the Muse Connect portal under your Muse Professional account.

  2. Click the Menu icon in the top left corner.

  3. Click the Dashboard button - this is the default home page.
     

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    Client profiles 

    Navigating to client profiles

    1. Log into Muse Connect via the Muse Connect portal.

    2. Click on the sidebar menu on the left side of your screen.

    3. Tap on ‘Clients.’

    4. From there, tap on a client’s name to view their profile, which will include all of their Muse session history.

    • On your client's profile, you can navigate between ‘Summary’ and ‘Notes’ sections to track progress.
       

    What you'll find on individual client profiles

    • Summary section

      • Summary of past 7 days - active days, total minutes, and average minutes per active day. 

      • Summary of past 30 days - active days, total minutes, average active days per week, and average minutes per active day. 

    • Notes section

      • Tap on the ‘Notes’ tab of a client profile to create notes and track their progress over time.

    • Client’s Muse activity 

      • Select daily, weekly, or monthly views of client’s activity. 

      • Select specific type of session to view dates with those complete sessions:

        • All Meditations - tap on the multicoloured circle icon.

        • Mind Meditation - tap on the purple brain icon.

        • Heart Meditation - tap on the red heart icon.

        • Body Meditation - tap on the orange rock icon.

        • Breath Meditation - tap on the blue lungs icon.

        • Timed Meditation - tap on the pink clock icon.

        • Guided Meditation - tap on the green compass icon.

        • Sleep Meditation - tap on the lavender moon icon.
           

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    • View in-depth post session results by scrolling down on the client’s profile page. 

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    How to take notes on client profiles

    1. Tap on client’s name to view client profile.

    2. Tap on ‘Notes’ tab, then tap ‘+’ to add a new note.

     

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    Modify Your Account, Billing, or Plan Information

    You can change your Account, Billing or Muse Connect Plan by tapping your name in the top right corner of Muse Connect.

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    • Click Account to view or update your information on your account including your name, email, and password.

    • Click Billing to view or update your Muse Connect subscription payment method and view invoices.

    • Click Plan to change your Muse Connect Subscription to either Monthly or Annually. The new plan takes effect after the current plan ends.

       

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    Using Muse Connect