Unlocking Premium Subscription Content

To access our subscription content, including Guided Meditations, External Audio, and Use External Audio (Sleep), you must have an active Muse Premium Subscription.

To find out more or to purchase a premium subscription, see our Premium Subscription page.

If you purchased a subscription but your content is still locked, check the following steps depending on where you purchased from.
 

Purchased from choosemuse.com
Purchased in-app through the iOS/App Store
Purchased in-app through Google Play

 

Purchased from choosemuse.com

If you purchased your subscription from choosemuse.com, you'll need to activate your subscription.

If you've already activated, make sure you're signed into the same Muse account you used to activate the subscription.

For help activating your subscription from choosemuse.com, see our Activating My Premium Subscription article.

You can manage your subscription status in the Muse app by going to the Me screen > tapping the Settings icon > and tapping Manage subscriptions. If you don’t see this option, it's likely that you don’t have a subscription or your subscription was activated under a different Muse account.

 

Purchased in-app through the iOS/App Store

If you purchased your subscription in the Muse app through iOS/App Store, try restoring the purchase.

Make sure you're signed in with the same Muse account that purchased the subscription.

1. Open the Muse app and tap the Meditate icon.

2. Scroll down and tap Guided Meditations.

3. Tap any of the locked content to bring up the plans screen.

4. Tap Restore Purchase.

5. Leave your Muse app open until the purchase fully activates. Purchases may take up to ten minutes to restore.
   
    

Purchased in-app through Google Play

If you purchased your subscription in the Muse app with Google Play, make sure you’re logged in with the Muse account that purchased the subscription.

If you're logged into the right Muse account, but the subscription content is still locked

1. Open the Play Store app.

2. Tap your profile icon.

3. Tap Payments and subscriptions.

4. Tap Subscriptions.

5. Tap Muse (if you don't see Muse, you may not have purchased a subscription or purchased under a different Google account).

6. Tap Restore purchases.