Muse Health and Safety

This page shares some key information and answers common questions about the health and safety of Muse devices. 
 

Is Muse Safe to Use?
Is Muse a Medically Certified Device?
Enso Can Make Mistakes
What Should I Do if I'm Experiencing Discomfort When Using Muse?
What Materials Are Used in Muse Devices?
Can Children Use Muse?
Where Can I See Muse Legal Terms of Use?

 

Is Muse Safe to Use?

Yes! Muse is safe to use. Muse has been tested and certified in accordance with Canadian, USA, and European regulatory standards (FCC, UL, CE).

Muse uses Bluetooth to send information to your mobile device. Bluetooth radio waves are roughly 100 times less powerful than cell phone radio waves and are used in millions of devices designed to be worn on the head (e.g. headphones).
 

Magnets

All Muse S devices contain magnets that may interfere with medical devices or certain implants.

If you use medical devices or implants, please consult your physician or medical provider before using a Muse device.

• Muse 2 and Original Muse devices do not contain magnets.
  
   

Is Muse a Medically Certified Device?

Muse is not a medical device and should not be used to diagnose, treat, or cure any medical conditions. Our products and services are intended to provide information that can help you manage and support your well-being through training and sleep.

Please speak with a healthcare provider if you have any concerns about your health and/or are thinking of making changes to prescription medications or lifestyle modifications.

For those looking to determine if Muse is covered under insurance, please contact your insurance provider directly.

 

Enso Can Make Mistakes

Enso does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional healthcare guidance.

Enso is designed to support your cognitive health and sleep goals by offering personalized insights based on your brain data. Like all LLM-based AI assistants, Enso can make mistakes. Always use your own judgment and consult a medical professional when making health-related decisions.

 

What Should I Do if I'm Experiencing Discomfort When Using Muse?

If, at any point, you're using Muse and are experiencing discomfort or pain, please stop using the device and reach out to our team at customercare@choosemuse.com or send us a note through our Contact Support form.

 

What Materials are Used in Muse Devices?

Many of the materials used in the Muse headband and sensors can be found in our Comparing Muse Headbands article.

If you're allergic to something specific or have questions about materials not currently listed, please reach out to the Customer Care team.

 

Can Children Use Muse?

We recommend Muse to those ages 16 and up.

There are a few reasons why we have this recommendation:

• Using Muse with Children requires a great deal of care around privacy and compliance, specifically with the CIPA (Children's Internet Protection Act), COPPA (Children's Online Privacy Protection Act), and GDPR (General Data Protection Regulation). We know that bio-metric information is particularly sensitive. We always prioritize the privacy and safety of our customers. 

• Muse was designed to fit adult-sized heads. An improperly fitted Muse (e.g. on a child's head) will impact the overall functionality of the device. The dimensions of each Muse headband are as follows:

  • Muse 2: 30 - 35cm

  • Muse S (Gen 1): 52 - 61cm

  • Muse S (Gen 2): 46 - 63cm
     

To use InteraXon software and products, individuals must be aged 13 years or older. Exceptions include: 

• Spain and South Korea, where you must be 14 years or older

• In the Netherlands, where you must be 16 years or older.
  
   

Where Can I See Muse Legal Terms of Use?

Our website’s Legal page details the most updated legal terms for Muse InteraXon.